Shipping
We ship to Canada and United States and provide tracking numbers for all orders.
Please allow us up to 2 days to process your order.
All orders will require a signature upon delivery. If a signature is not acquired FedEX will attempt three times to deliver before holding the order at the closest chosen FedEX location. If orders are not picked up within five business days, FedEX will send the package back to our Warehouse.
Orders placed over the weekend or on holidays (Canadian and American) will be shipped within two days of the following business day. Orders may be delayed by factors outside of our control. Purple Brand is not responsible for any delays and/or damage caused in-transit by the postal service, courier, or customs agencies.
You will receive a tracking number for your order within 24 hours from the moment it ships. These emails are sent automatically, and also include shipping details. If you do not receive notification, please check your spam folder before contacting Purple Brand.
SHIPPING RATES
| British Columbia | Orders under $300 | Orders over $300 |
|---|---|---|
| XPRESSPOST 1 - 3 Business Days | $7 | FREE |
| Canada | Orders under $300 | Orders over $300 |
|---|---|---|
| EXPEDITED PARCEL 1 - 3 Business Days | - | FREE |
| XPRESSPOST 1 - 3 Business Days | $20 | - |
| USA | Orders under $400 | Orders over $400 |
|---|---|---|
| EXPEDITED PARCEL 3 - 4 Business Days | - | FREE |
| XPRESSPOST 3 - 4 Business Days | $18 | - |
Free Shipping On Regular Priced Items
Promotion Free shipping promo is applicable to USA regions only. Order must comprise of only regular priced items, and no sale items.
TAXES/DUTY
Canada
Purchases to be delivered within British Columbia are subject to 5% GST plus 7% PST, all other destinations within Canada are subject to GST or HST.
USA
USA orders may be subject to duty and/or taxes levied by applicable states. By placing an order with Purple Brand, you acknowledge that you understand this and that you are responsible for any such charges.