Contact
You can reach our online support team Monday through Sunday 9am to 5pm PST via:
- Phone:
- Online Support: 1-800-638-0328
- Email:
- info@purple-brand.com | General Inquiries & Orders
- wholesale@purple-brand.com | Wholesale Inquiries
Reminder: Sale Products are a final sale.
Once this form has been submitted one of our customer care representatives will review and get back to you. Please note if your request to return is approved we will send you a return label through e-mail. You will be required to print the label, and drop off at your nearest Canada Post office to be shipped back to our Warehouse to be reviewed. Our warehouse staff has the ability to deny the return should the product not meet the level of inspection.